top of page
Search
  • Writer's picturehp printer

How do I Get My HP Envy 4500 Printer Back Online?

I can’t print! My printer isn’t in my Devices and Printers, but it is connected to the computer. How do I get my HP Envy 4500 Offline printer back online?

The problem might be one of a few causes:

#1: The printer is turned off. If your printer doesn’t have lights on the front, turn it on with the power button. If you have a HP wireless all-in-one model, try sliding the power switch located to the right of the USB port on top of your VersaLink control panel one notch down or up.

#2: Wireless light not flashing. The wireless light on the printer is not flashing.

#3: HP ePrint service is down. Your printer might be connected to your computer, but for some reason the printer isn’t connected to HP ePrint. If you are using a computer running Windows 8 or Windows 10 and have problems printing from other apps, make sure that HP ePrint is up and running. The following steps will help you get your printer back online:

  1. Verify that the printer is turned on and that the wireless light is flashing.

  2. Click Start , click Devices , and then click Printers .

  3. Right-click on your HP Envy 4500 Offline , and then select Printing preferences .

  4. Select Printing Preferences .

  5. Click the tab that says ePrint .

  6. Make sure that your HP ePrint service is turned on and working properly.

If you were able to print anything before, but now your printer isn’t printing, you may be wondering whether it’s a driver issue or if there’s something wrong with the printer. This post will help determine what might be causing the issue and offer solutions for fixing it. We’ll also briefly go over some troubleshooting steps to make sure nothing is wrong with your computer, just in case. It turns out that a lot of the time there are other reasons besides a malfunctioning printer when things like this happen. Input from users who have experienced the same problem helps us learn more about why printers stop printing and how to fix them after they’ve stopped working. First, let’s go over a few things about HP printers. HP has a proprietary driver for Windows that controls printing. In many cases, the printer will be set to automatically print when it is connected to your computer. This means that if there is an issue with your printer, it may not print until you manually check for a print job or manually send it a print job (using your computer’s Print Management Tool). The Printers window in Control Panel does not show that the printer is connected to your computer.


If you can’t print anything when this happens, please follow the steps below to fix the issue.

  1. Make sure the printer is plugged in and turned on.

  2. Turn off your computer, unplug it and then wait for about a minute before plugging it back in and turning it on again. This resets a lot of drivers and software that could be causing problems with your printer or computer. If you don’t turn off your computer first, this step won’t help as much if anything at all because Windows will load up any software that was running when you shut down the computer again before turning it back on again.

  3. Make sure the printer is connected and turned on.

  4. Turn the computer back on and make certain the printer is still connected to your computer.

  5. Check for a print job by going to a website or program that uses a print server (such as Adobe or Microsoft) and look for a job that you know prints from your printer. Go through all of your programs, then check with web browsers as well (Firefox, Internet Explorer, Safari). Make certain that there are no jobs in any of these programs that you know print from your printer.

  6. Check for a print job by going to a website and printing something from your printer.

If there is a print job in any of the above locations, it may be necessary to check your printer driver. Go to the HP support website and download the latest driver for your printer (the driver may be available as an update through Windows Update or as an executable file that you need to download and run).


There’s nothing more frustrating than having a product that you love, but that is completely out of date. With this HP Envy 4500 article, we’ll provide you with some general guidelines on how to update an HP printer. We will also provide some common fixes for issues you’ll encounter during your updates process.

First things first: What is an update? An update is anything that changes a product to make it better in any way, shape or form. It could affect the product’s functionality or performance. It could make it compatible with a new operating system. It could add extra security to it. Whatever the case, an update is meant to improve the product, and though usually simple and easy to do, it is sometimes necessary for those of us who own older models of printers or computers.

In many cases, an update is always a good idea. For example, if your printer is running on the latest model of operating system or even if the functions of your product has been expanded to better serve you. If you’re looking to improve security on a product such as your computer or printer, then an update that includes newer security controls will go a long way in protecting your device from malware and other malicious hacking attempts. However, as is usually the case, not all updates are worthy of your time. If you believe your printer or computer’s functionality has not changed or expanded then there would be no need to update. In addition, if the update only includes changes that you feel could potentially make your device’s security more vulnerable to attack, then it would be best to steer clear of the update.


It’s entirely up to you. There are some updates that are simple and straightforward, while there are others which can be challenging. If the former, then all you need to do is open your device’s software and follow a few simple steps. However, if the latter, there may be other considerations that you need to take into account before making an update, such as creating a back-up of your device so you don’t lose any data or having access to an internet connection in case your product requires the update software from another source (usually a manufacturer).

There’s no hard and fast rule to say whether you can or can’t update your device by yourself. However, if you are buying a printer with more features than the one you have, then it would be best to update it by yourself. After all, you’ll be able to take advantage of the newer features offered at a fraction of the cost that it would take for a technician to do it for you. You’ll also learn how to interact with your device and better understand its potential capabilities.

Should I Email or Call My Manufacturer?

Whether you’re looking to update your HP Envy 4500 or not, you might be considering contacting the device’s manufacturer to inquire about the latest available updates. However, if you have a paid service plan on your product, then it would be best to contact them by phone to inquire about the available updates for your printer. After all, most manufacturer’s have updated their devices with better features and it can be dangerous to go with an outdated model. You’ll also save some money if you don’t need service plans on your device.

1 view0 comments

Recent Posts

See All
Post: Blog2_Post
bottom of page